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Customer Service That Aligns with Your Business Needs

Optimal Allies optimizes call answering and dispatch services for taxi companies in the UK and USA. We prioritize fast, dependable, and smooth customer support, ensuring every inquiry is handled accurately and with an eye to detail.

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Call Answering

Our professional team provides 24/7 call answering services, expertly managing Polycom telephones and software. From urgent queries to routine requests, we ensure every call is answered promptly and with precision, supplementing your team during peak hours and boosting business efficiency.

Dispatch Service

With our round-the-clock dispatch service, we handle taxi bookings even during late-night hours. Operating remotely from Pakistan, we ensure seamless, reliable dispatching, helping your business maintain optimal performance and customer satisfaction, even when the call volume surges unexpectedly.

Driver Recruitment

Finding qualified drivers is made easy with our professional recruitment services. We screen potential staff meticulously, ensuring they meet industry standards. Our remote team in Pakistan helps you recruit top talent, saving time and ensuring your business hires reliable, skilled drivers for success.

Order Booking

We provide a comprehensive service, ensuring every aspect of your business runs smoothly. Our 24/7 support includes live CCTV monitoring of staff in separate office cabins, ensuring top-notch service and accountability, delivering an unmatched customer experience and safeguarding your business operations.

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Scalable services tailored to your company’s unique needs.

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Frequently Asked Questions

We provide 24/7 backup support with redundant systems and generators to ensure seamless call handling and dispatching, even during technical failures or power outages.

Yes, we provide integrated CCTV monitoring services to enhance security for your fleet and help with incident reporting and resolution.

We offer flexible hourly rates tailored to your business needs. Contact us for a customized quote that fits your budget. We work on a model: pay when you feel sufficiently satisfied.

Our scalable team and rotating staff ensures every call is answered promptly, and dispatch is managed efficiently via team of 10 people always on computers with rotational shifts, even during the busiest hours.

Consult with our Main Office

We will respond to your query within an hour, and our manager will schedule a meeting at your convenience.